Resources to Combat Hate Speech

Hate

The past few years, I have been volunteering for the NTEN & NetSquared Nonprofit Tech Club Austin. The club is affiliated with both NTEN: Nonprofit Technology Network and NetSquared, a division of TechSoup. This means our “reach” is both national and global. We share information on multiple platforms, including our home page on the NTEN website (designed by Bevy Labs). Thanks to entrepreneurial startup hub Capital Factory – where our club meets free of charge – many of our programs are live broadcast and recorded. Hence, anyone anywhere in the world can watch our programs, anytime.

Another benefit of our partnerships with NTEN and NetSquared is we can avail ourselves of ideas from other tech club chapters, as well as from our two parent organizations. Thanks to NetSquared, a webinar was held in April, 2019 hosted by another TechSoup division, Caravan Studios and its “Public Good App House,” with key organizations working globally to identify and combat hate speech. This blog post shares a few resources I believe need to be shared more broadly.

Resources

On a personal note, a few years ago, I seemed to be living under the illusion that the United States was more egalitarian and tolerant than ever. I did not see racism in my Texas communities, and mostly witnessed a fair amount of tolerance and understanding. But in 2016, an eruption of hate and hateful speech occurred from which I am still reeling. It was like a long dormant volcano had erupted, causing an international avalanche of hateful behavior. This led me to seek solutions about how to combat hate.

Here are some noteworthy nptech resources you might peruse, as you identify hateful speech and behavior in your own community and seek ways to combat it. My thanks again go to NetSquared and Caravan Studios for hosting the webinar. And if you’d like to host your own nonprofit tech club, follow this link to NetSquared.


Achol Mach Jok, Specialist | PeaceTech Lab (Africa)

We believe everyone has the power of peacetech so we leverage low-cost, easy-to-use tech and local partnerships to put the right tools in the hands of the people best positioned to make a difference: activists, peacebuilders, and NGOs in some of the most violent places on earth.

Timothy Quinn, Chief Technology Officer | Hatebase

Hatebase is a software platform built to help organizations and online communities detect, monitor and quarantine hate speech. Our algorithms analyze public conversations using a broad vocabulary based on nationality, ethnicity, religion, gender, sexual orientation, disability and class, with data across 80+ languages and 200+ countries.

Christopher Tuckwood, Principal | Hatebase

Filip Stojanovski, Program Coordinator | Metamorphosis Foundation

The Metamorphosis Foundation offers IT solutions, developed according to the needs of the clients or as part of the project. At the same time, we offer favorable and quality services for development, adaptation, localization and updating of web content.

The IT industry is constantly on the rise with new solutions and innovations, whereby the needs of changes in the operation also arise. We test and evaluate opportunities every day, working with new partners to provide the highest quality services.

Additional Resources

  • ADL: Fighting Hate for Good. To learn more about their work to combat hate, follow the link. “ADL’s dual mission includes a mandate to secure justice and fair treatment to all. Hate and violence have a chilling effect on society. In ADL’s tradition of calling out what divides us and shining a light on what can unite people, we work with diverse communities and with law enforcement to identify hate and then to mobilize people to work vigorously against it.”
  • You might also like to follow the Public Good Tech Combating Hate Speech Pinterest board, where Caravan Studios is curating tech solutions and discussions on combating hate speech. They note, “we encourage you to include your own links to relevant resources, important data sets, lexicons, and reports by adding them into the editable Webinar Resources doc.”
  • The United Nations recently shared, “UN Strategy and Plan of Action on Hate Speech,” and you can view it by following the link. “Stopping Hate Speech” is a brief but insightful video about how hate crimes follow hate speech. “Words kill.”

  • Stomp Out Bullying has discussed hate speech in, “What We Can Do About Hate Speech” (April 22, 2019). “Currently, the U.S. has no concrete law that addresses or prevents hate speech. Sometimes the law may get involved if the hate speech is perceived as a genuine threat to harm, but most of the time there’s not a lot anyone can do legally. However, just because it isn’t technically considered a crime in the U.S., that doesn’t mean that hate speech doesn’t influence society.”
  • Take Back The Tech provides some excellent ideas in, “Hate speech: strategies” (no date).

The two graphic designs that appear on this page were made by me using the Adobe Spark Post.

 

 

Have Courage, Speak Up

Carolyn’s Nonprofit Blog is focused on nonprofit fundraising and communications. It does not address political issues often if all all, but I feel compelled to do so now.

I am an Independent voter, and I have found friends on both sides of the aisle over the years. I respect the opinions of others, and I hope they respect mine.

Oops! Road Sign

Our nation finds itself at a ethical crossroads. Even as our nation’s economy has begun to improve – a process that began before the current Administration took office – I find it perplexing that we struggle with even greater fervor over equal rights and treatment for all citizens, regardless of race, religion or sexual orientation. Nature – as it does for all species on Earth – makes us diverse. Why do we ignorantly cling to the idea that one human being is less equal than another because of their physical traits or beliefs (within the bounds of law, of course). Why do we fear diversity?

I am chagrined by the relentless attacks on the last remnants of our shared natural resources and wildlife, and by the allocation of immense sums of money on an archaic concept, a wall to keep people from crossing our nation’s shared border with Mexico. I am saddened it is being suggested that the modest 1% of our nation’s massive federal budget normally allocated to critically needed international aid, be cut. I am curious why our nation’s leaders have renewed a commitment to “trickle down economics,” when more than half of all jobs in the United States today are being generated by small businesses (from the ground up).

Last but not least, I am saddened that a speech by our nation’s chief executive before thousands of young Boy Scouts at a national event should include political jabs at prior opponents. Harkening back to my comments about our shared natural resources, the Boy Scout “outdoor code” reads as follows:

“As an American, I will do my best to –

Be clean in my outdoor manners
Be careful with fire
Be considerate in the outdoors, and
Be conservation minded.”

Many have criticized the Boy Scouts of America over the years, and indeed the organization has evolved (that’s a good thing). But keep in mind, many of our nation’s finest leaders were trained within its ranks. The Boy Scout Law requires Scouts to be:

Trustworthy,
Loyal,
Helpful,
Friendly,
Courteous,
Kind,
Obedient,
Cheerful,
Thrifty,
Brave,
Clean,
and Reverent.

We could do more with all of the above.

Let us ask ourselves, do our current national leaders demonstrate these qualities? If they do not, should we make changes? Should we demand more from them? Voter turnout in the United States is lower today than other developed countries. Voter apathy is not the answer to making positive, ethical change.

Villanova University provides an excellent overview of what ethical leadership entails.

“By practicing and demonstrating the use of ethical, honest and unselfish behavior … ethical leaders may begin to earn the respect of their peers. People may be more likely to follow a leader who respects others and shows integrity.”

Stand up and hold our leaders at every level accountable, including our chief executive. We must expect higher standards, and smarter thinking. Be courageous. Do not stand back and just, “take it.” Speak up.

Keep Calm Speak Up

Click to read an article about speaking up in the workplace, by fellow nonprofit executive Jayne Craven. 

 

Being a Bridge

Pennybacker Bridge, Austin, Texas

Bridges make connections possible. Bridges facilitate the crossing of people, “from one side to the other.” Shown is the breathtaking Pennybacker Bridge, a “through-arch bridge” located on the west side of Austin in the scenic hill country. Click on the photograph to learn more about it.

I have always thought of nonprofit fundraisers as “bridges” between their organizations and donors. Development professionals must constantly make connections and translate their nonprofit’s mission and needs to individuals, families, foundations, corporations and governments in such a way that funding is provided.

Nonprofit programmatic staff and some board members sometimes lack the skills (or the inclination) to speak with potential donors, and often they do not enjoy asking for financial support. This is where development staff shine, of course.

When I lived in Dallas in the 1990s, I worked on a variety of nonprofit fundraising campaigns, some in their entirety (from start to finish), others for more limited engagements (only for grant research, writing, solicitation, publications and the like). Once, I came across a nonprofit board chairman who was highly regarded in the community, but he had an abiding fear of asking anyone for a donation. A fundraising consulting firm his nonprofit had hired felt the board, including this noteworthy volunteer, were generally useless. Everyone involved had become frustrated. But, I knew there was a way to turn this situation around.

I assured the volunteer that during our forthcoming meeting – which happened to be with one of the leading bank trust departments in Dallas – that he only needed to speak about his passion for the nonprofit and the good it was accomplishing in the community. I promised to pick up the conversation once he was finished, to handle the request for funding and how best to follow-up. Luckily he trusted me and our meeting went very well. Together, we lined the nonprofit up for a six figure donation, which was ultimately received.

In this way, I acted as a bridge between the nonprofit and the prospective donor, but also between my distinguished volunteer and the trust department staff. I understood intuitively that in order to get this critical job done, we had to build a few bridges before arriving at the desired destination.

There is another factor I have discovered in working with major gift donors and nonprofit organizations seeking support, one that reminds me of being a “bridge.” This concerns the donors themselves.

Nonprofit staff (and the general public) sometimes assume that sophisticated, affluent donors are experts in every topic under the sun. But the truth is, they are experts in the fields where they have excelled and thrived. This may or may not include understanding how your nonprofit works and what it is accomplishing (or what it hopes to accomplish).

Nonprofit development staff can be of invaluable help by translating organizational information to donors and prospective donors in an easy-to-understand fashion, and vice versa. Yes, sometimes translating the donor’s needs and perceptions to fellow staff is required. This enables you to continue forward with a successful partnership negotiation, for example.

Development professionals are indispensable links between their organizations and funding partners. This often takes both verbal and written forms, as the case may be. Development staff must be able to translate in an understandable fashion critical information, and in both directions: internally and externally. This is truly an essential role that should not be taken for granted!

Understanding Prospective Donors

  • Lila MacLellen wrote for Quartz, “Science Confirms Rich People Don’t Really Notice You – Or Your Problems” (October 23, 2016). “No one can pay attention to everything they encounter. We simply do not have enough time or mental capacity for it. Most of us, though, do make an effort to acknowledge our fellow humans. Wealth, it seems, might change that.”
  • For me, Taylor Shea’s article for Reader’s Digest nails my experiences with affluent donors, “How Rich People Think: 25+ Things They Won’t Tell You” (N.D.). “Anytime the newspaper lists my name among the 100 top-paid executives in the area, I get a ton of requests from people asking for money. It happened so much that I had to come up with a strategy to deal with it. Now I say, ‘I’m happy to give. I’ll match however much you raise yourself.’”
  • From The Wealthy Accountant, “5 Things Rich People Do That You Don’t” (August 3, 2016). “Wealthy people have vision. They know where they are, where they are going, and how they will get there.”

Some of you might also enjoy my article, “Ph.D.s and Fundraising.” There I discuss the pitfalls of working with very bright programmatic staff who are hopeless when it comes to explaining what they are accomplishing to the public and/or to donors. I’ve been a “bridge” for many years; I find Ph.D.s to be among the most difficult to work with in a development context (although I find their research and discoveries fascinating).